Los Angeles - Orange County - Riverside - San Bernardino

FAQs

What type of security guards do you have?

We provide trained, certified, licensed and extensively screened armed and unarmed guards for commercial, industrial and residential properties.

What type of insurance does your business have?

We carry a $3,000,000 general liability insurance policy and $1,000,000 in workers compensation insurance.

Is American Shield fully licensed?

American Shield is fully licensed, insured and bonded.

How do you screen your guards?

American Shield conducts a complete background check, references check, government E-verify check and drug screening for each prospective employee.

What new technology does American Shield use?

We use a computerized system called Deggy that allows our clients to track their security guards on an hourly basis. In addition, tools such as computerized digital photos and videos and a variety of tracking software allow American Shield to remain on the cutting edge of security services. We also evaluate our technology needs on a monthly basis, assessing whether any new technology might be helpful in protecting our clients' assets.

How long are your contracts for?

We do not have long term contracts; our contracts are on a month to month basis.

Do you offer short-term contracts?

Yes.

Are your rates competitive?

We have cost-effective rates which do not limit the quality of service we provide.

How do you supervise your guards?

Our guards are required to check in and out with a dispatcher. In addition, our Field Supervisor conducts random checks on all the guards.

What type of uniform do your guards wear?

Each of our guards wears a black jacket and black slacks, with a black, long-sleeved shirt in the winter and a white shirt in the summer.

What type of equipment do your guards carry?

Each of our guards carries a duty belt which includes a set of handcuffs, a flashlight, and a Deggy holder. Additional equipment is supplied depending on the client's request and the nature of the job.

Is the same guard always assigned to my account or do you rotate them?

Our operation's policy is to assign the same guards to the same accounts, but if a client requests that we rotate the guards, we are happy to do so.

Reviews

Our company received the most courteous and trustworthy security Guard services from American Shield Private Security, Inc. for our 27th Annual Orange County Heart Walk this last September 16, 2007. I was pleased that American Shield Private Security was so prompt and available to help us at such late notice, when we greatly needed . . .

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